FAQs
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Innovation Cabinet and Design (the "Company") provides this limited warranty to the original purchaser ("Buyer") of our cabinetry products and installation services.
1. Warranty Coverage
The Company warrants that all cabinetry manufactured and installed by Innovation Cabinet and Design will be free from manufacturer defects in material and workmanship under normal use.
• Duration: This warranty is valid for a period of one (1) year, beginning on the date the installation is completed.
• Scope: This warranty applies only to the original purchaser and the original site of installation. It is non-transferable.
2. What is Covered (Manufacturer Defects)
A manufacturer defect is defined as a flaw in the construction or assembly of the product that existed at the time of installation but was not apparent. Examples include:
• Structural failure of the cabinet box or shelving.
• Delamination of veneers or edge banding due to adhesive failure.
• Major warping of doors or drawer fronts (exceeding industry standards of 1/4 inch).
• Defective hardware (hinges, slides, or pulls) provided by the Company.
3. What is NOT Covered
This warranty is strictly limited to defects in manufacturing. It does not cover:
• Wear and Tear: Natural aging of wood finishes, scratches, or dents caused by daily use.
• Environmental Damage: Damage caused by extreme temperature fluctuations, excessive moisture, humidity, or prolonged exposure to direct sunlight.
• Misuse/Abuse: Overloading shelves, chemical damage from harsh cleaners, or physical impact.
• Natural Variations: Natural characteristics of wood (grain patterns, mineral streaks, or slight color changes over time) are not considered defects.
• Third-Party Alterations: Any modifications or repairs made by individuals not authorized by Innovation Cabinet and Design.
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To begin your cabinet order, we require a 50% down payment. The remaining 50% is due based on the type of service:
If We Are Installing:
50% down to start the order
50% due upon completion of installation
If You Are Installing (Customer Pick-Up):
50% down to start the order
50% due at the time of pick-up
This ensures a smooth and efficient process from order to completion.
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We offer several convenient payment options:
Cash
Credit/Debit Card
Check
Venmo
Klarna(subject to a 6% upcharge fee)
Let us know which method works best for you at the time of payment.
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Our cabinet pricing depends on the type and level of customization:
Stock Cabinets: These are our most affordable and fastest options. They're priced by group.
Semi-Custom & Custom Cabinets: These are priced individually based on design, materials, and features. They offer greater flexibility and personalization but typically come with longer lead times.
Whether you're looking for budget-friendly solutions or fully customized designs, we have options to fit your needs and timeline.
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We specialize in high-quality cabinet solutions for both residential and commercial space. Whether you're upgrading your kitchen at home or outfitting a new office, we've got you covered.
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Base cabinets are 24" deep and are typically used in kitchens, laundry rooms, and office spaces.
Vanity cabinets are 21" deep and are typically for bathrooms. Their shallower depth makes them better suited for smaller spaces.
This difference in depth ensures the right fit and functionality for each room. Let me know if you need any more details!
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Yes, we offer design services with 3D visuals to help you visualize your space.
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Stock: Pre-made, available in set sizes/styles—fast and affordable.
Semi-Custom: Stock-based with some customizable options (sizing, finishes).
Custom: Built to your exact specifications—highest flexibility and cost.
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Stock cabinets can arrive quickly (often within 1–2 weeks).
Semi-custom or custom cabinets may take 4–12 weeks depending on the manufacturer and design.
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Yes! Especially for unique layouts. We'll help determine the best mix based on your space and budget.
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Many of our lines include soft-close doors and drawers. We can confirm based on the specific collection you're interested in.
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It’s helpful, but not required. We’ll coordinate ahead of time and keep you updated throughout the process.
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Clear the area of furniture and personal items. If we’re removing old cabinets, please empty them beforehand.
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Installation includes setting and securing all cabinets, leveling, hardware installation, and cleanup. We can also coordinate countertop and appliance fit if needed.
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Yes, but availability of the exact style/finish may vary over time. We recommend ordering everything you might need in one batch when possible.
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You can select from our hardware options or provide your own—we’ll install whatever you choose.
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Framed cabinets have a face frame around the front of the box (traditional look).
Frameless (Euro-style) cabinets offer more accessible storage and a sleek, modern look. -
No, we do not offer cabinet removal services.
Please ensure all prior cabinets and countertops are removed before we begin your installation or service. -
Consider your home’s design theme, your personal style, and your budget. We’re happy to help guide you through options.
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Plywood is stronger and more durable, often used in higher-quality cabinets. MDF is smoother and great for painted finishes but less moisture-resistant.
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Most cabinets have some water resistance but are not fully waterproof. Proper ventilation and care help prevent damage.
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For regular cleaning, use a clean cloth dampened with a solution of mild, non-alkaline soap (like Murphy’s Oil Soap) and water. Wipe gently and dry thoroughly with a soft cloth. Buff lightly in the direction of the wood grain.
Important:
Avoid abrasive cleaners, scouring pads, and powder cleaners. Never use oven cleaner on your cabinets!
If your cabinets have glass doors, clean the glass carefully. Instead of spraying glass cleaner directly onto the glass, spray it onto a clean cloth or paper towel, then wipe the glass.
Be cautious with glass cleaners containing ammonia, as they can damage wood finishes and protective coatings on metal hardware.
Following these steps will help keep your cabinets looking beautiful for years to come!
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Veneers are thin layers of wood applied over engineered wood, offering the look of solid wood at a lower cost.